How I feel at work sometimes ..

One of my roles at MegaCorp is looking after the ticket queues. It's sometimes an inter-cultural battleground where stressed out customers struggle against the over worked customer-facing and service-focussed Service Desk. And there is me. The Queue Co-ordinator. The Guardian of The Queue.  A lone protector standing between chaos and a nice orderly ticket queue…Read more How I feel at work sometimes ..